How can I book an activity?
Reservations can be made easily through the Medaqua website. Simply select the activity you want to do and follow the booking process. You can also contact us directly by phone or email if you need more information or help with your reservation.
Do I need to arrive 30 minutes before the activity?
It is not necessary to arrive that early. Arriving 10 minutes before the activity starts is enough to ensure you have time to prepare properly.
Do I need to know how to swim to participate in the activities?
It is recommended to know how to swim for most Medaqua water activities, especially activities like snorkeling, scuba diving, or kayaking. However, it is not strictly necessary, as flotation equipment is always provided to ensure your safety.
Do I need to validate my GetYourGuide (GYG) voucher before the activity?
No, it is not necessary to validate the GYG voucher in advance. Just provide the reservation name at check-in to participate in the activity.
What equipment is included in the activities?
Medaqua provides all the necessary equipment for most activities, such as wetsuits, snorkel masks, scuba gear, and kayaks. However, we recommend bringing comfortable clothing, a swimsuit, and sunscreen for a more comfortable and safe experience
Can I bring my own equipment?
Yes, you can bring your own equipment for the activities. In fact, if you have your own gear, we recommend bringing and using it to feel more comfortable and enjoy the experience even more. However, if you do not have your own, Medaqua provides all necessary equipment for most activities.